Plumbing Repairs
Leaks, taps, toilets and pipework for homes in Carshalton, Sutton and the surrounding south London postcodes.
From £100 call-out fee. Free quotes for larger projects.
Plumbing repairs are the everyday work: a tap that will not shut off, a toilet that keeps filling, a drip under the bath, or a pipe that has let go. MTEX Services does that work in Carshalton, Sutton, Wallington and the nearby districts. The published call-out starts from £100. Anything bigger than a straightforward repair is looked at and quoted before we start. The figures are on the prices page.
The housing around here decides what the fault usually is. Victorian and Edwardian terraces in Carshalton, Sutton and Wallington often have pipework that has been altered several times, with a bathroom added into a room that was not built as one. A slow weep on an old joint, or a waste that was never quite right, shows up years later. 1930s semis, which make up much of Sutton, Cheam and Carshalton Beeches, are more likely to have a tank in the loft and a cylinder. A ball valve that does not shut, or a tank overflowing, is a different job from a leaking trap under a basin. Flats, including those over the shops in Sutton and Wallington, tend to have less room to work and a stopcock that is not always where you expect it.
The tap water in the London Borough of Sutton is hard. Scale builds on shower valves, tap cartridges and the inside of a cylinder. A shower that has lost pressure, or a tap that drips again a year after the washer was changed, is often scale rather than a dramatic failure. We will say if a part needs replacing and if the scale is the reason it failed.
If water is running and you can reach the stopcock, turn it off, then call. On a lot of these houses the stopcock is under the kitchen sink. On some older houses it is in the pavement or a cupboard by the front door. Turning the water off limits the damage while you wait. If you cannot find it, tell us when you ring and we will talk you through the likely places. Do not keep using electrical appliances that are standing in water.
Outside booked hours, a serious leak is an emergency call-out. Booked plumbing is Monday to Friday, 8am to 6pm, and Saturday, 9am to 1pm. Evenings, Sundays and bank holidays are for leaks that cannot wait, not for a dripping tap that has been dripping all month.
We also fit and alter bathrooms. A repair visit is not the same as a bathroom fitting, which is quoted after we have seen the room. If the leak is on the heating side, or the hot water has stopped because of the boiler rather than the tap, that is boiler service or a repair, and gas work is done under Gas Safe registration 618835.
We cover SM5 (Carshalton), SM1, SM2 and SM3 (Sutton, Belmont and Cheam) and SM6 (Wallington, Beddington and Hackbridge), and the other places on areas we cover. Carshalton and Sutton are in the London Borough of Sutton, south London. If you are just outside that list, call and we will say whether we can take the job.
What to expect
Related pages
Questions we are often asked
What does the call-out cover?
The published call-out starts from £100. It covers us coming to find and deal with a straightforward plumbing fault. If the job needs more time or parts, we say so before we carry on. Larger work is quoted first. The prices page has the published figure.
Can you repair a leak in a Carshalton terrace?
Yes. Terraces in SM5 often have pipework that has been added to over the years. We trace the leak, repair the pipe or joint, and check the obvious places it may have been wetting. If the ceiling below is already wet, say so when you call.
Do you only cover Carshalton?
No. Carshalton is home, in the London Borough of Sutton. We also work in Sutton, Cheam, Wallington, Beddington, Hackbridge and the other south London districts on the areas page, plus nearby Surrey towns such as Banstead and Epsom.
Is a dripping tap an emergency?
Not usually. Book it in office hours: Monday to Friday, 8am to 6pm, or Saturday, 9am to 1pm. Use the emergency call-out if water is escaping and you cannot stop it, or if a pipe has burst.
Call or email
Phone 020 3411 0240 or email info@mtexservices.co.uk. For a larger job we look at the house before we quote.
- Monday to Friday: 8am to 6pm
- Saturday: 9am to 1pm
- 24/7 emergency call-out